Experience
March 2023 - Present
Lean Facilitator
AIEMA - Freelance
Ottawa, Ontario, Canada
1. Designed and executed impactful seminars and workshops, engaging over 200 industry professionals, to disseminate knowledge on creative thinking skills, including brainstorming, cause and effect diagrams, Pareto analysis, 5 Whys, 5 S housekeeping, and P-D-C-A methodologies.
2. Coordinated as a key member of the CPI/Lean leadership team, collaborating with cross-functional teams to implement lean methodologies and achieve a 3% reduction in production lead times on average.
3. Collaborated with stakeholders to enhance the event experience, resulting in a 18% increase in exhibitor participation and attracting a record-breaking number of attendees.
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4. Conducted comprehensive value stream maps , identifying and eliminating bottlenecks, leading to a streamlined operation and a 9% reduction in lead time in initial event arrangements.
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Jan 2023 - Aug 2023
Process Quality Control Engineer Co-op
Weyerhaeuser - Fulltime
Edson, Alberta, Canada
1. Monitored and optimized 4 key process parameters, resulting in a 12% improvement in production efficiency and product quality.
2. Implemented 25 corrective and preventive actions based on data analysis, influencing to a 20% reduction in defects and enhancing overall manufacturing processes.
3. Played a pivotal role in 10 root cause analyses, suggesting and implementing solutions that led to a 6% reduction in process inefficiencies.
4. Led safety initiatives, conducting 20 toolbox talks, 9 hazard identifications, and 10 risk assessments to ensure a secure work environment.
Dec 2022 - Jul 2023
Vice President- Operations
uOttawa Professional Development Club
Ottawa, Ontario, Canada
1. Devised strategies for creating various frameworks which aid the volunteers to network with potential recruiters and professors for projects and internships.
2. Proposed an idea of comprehensive data collection system to track progress of faculty members, which will result in a 30% increase in efficiency of tracing and managing project opportunities.
3. Furnished effective support to 75+ student inquiries regarding paid and volunteer project opportunities, resulting in a 9% increase in internal internship applications.
4. Increased the overall engagement rate by 5% between the current and the incoming students by hosting more informatory sessions for the incoming graduate students.
Sep 2022 - Jan 2023
Customer Service Supervisor
Farm Boy Inc - Part Time
Ottawa, Ontario, Canada
1. Explained the benefits of bundling services to meet the need of customers and improving sales by using cross selling and upselling techniques.
2. Negotiated customer solutions more than 50% of the time, resulting in increased customer satisfaction by 10%.
3. Efficaciously diffused customer complaints on average within 3 minutes, leading to a 5% decrease in customer churn.
4. Achieved and outperformed daily targets for customer satisfaction, first contact resolution rate, and average handle time.
Jul 2020 - Jul 2022
Junior Process Quality Engineer
Hitek Machines
Chennai, Tamil Nadu, India
1. Structured and controlled process flow for the entire manufacturing process to the industrial standards to meet the client’s expectations using various techniques such as PPAP, APQP, PFMEA and lean techniques.
2. Restructured the process chart and its flow using lean techniques easing out the flow in the delivery of projects by 13%.
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3. Estimated the project cost and negotiated with the vendors to clinch a perfect deal for the firm, with timely assistance from the managers whenever in need.
4.Developed several process improvement plans, already implemented by senior staff, resulting in a 10% reduction in errors.
Education
2022 - 2024
University of Ottawa
Masters of Engineering in Engineering Management
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Ottawa, ON
GPA- 3.7/4
1. Led career growth initiatives as the vice president of the professional development club, fostering industry connections and opportunities for graduate students.
2. Showcased sustainable innovation with a portable washing machine made from bio composites, emphasizing eco-friendly engineering for the design day.
3. Shared valuable insights during the Consulting Paths Panel, assisting peers in understanding diverse career paths in consulting.
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4. Spearheaded the innovation challenge event to implement lean principles, reducing waste to create a more sustainable and efficient academic environment.
2017- 2021
Anna University
Bachelor of Engineering in Mechanical Engineering
Chennai, India
GPA- 3.3/4
1.Got an educational internship opportunity to work as an production and process trainee at Adithya Engineering Pvt. Ltd as a result of strenuous efforts which were put into our project focusing on ‘Borehole Child rescue device’ despite the shortcomings.
2. Lead the music band of our university. Also, I participated in the ‘battle of bands’ under the western music category and have won several inter-college festivals namely ‘Instincts’, ‘Saarang’ and ‘Techno VIT’.
3. Won first prize in several English and Tamil elocution competitions conducted by our university .
4. Organised a few symposiums and techie-based events, as I was a core member of the event organising committee of our university.
Technical Skills/Certifications
7 QC Tools
5 Core Quality Management System Tools (QMS)
SQL (Rudiments)
Power BI
AutoCAD/CAM
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Minitab
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SAP (PP, PLM - Rudiments)
LSSGB (Certified)
CAPM (In-progress)
EIT (Eligible)
Business Skills
Client Relations
Critical planning
Judicious approach
Strategical thinking
Solutionist
Situational Synthesis